We offer infrastructure monitoring & maintenance services as well as security and back-up solutions. Our aim is to reduce outages and call recurrence to keep your team working with minimal disruption.

Vital to ensuring that your employees have the ability to work from anywhere, anytime and on any device, is the integrity of your back-end infrastructure. Our infrastructure monitoring & maintenance services and security & backup solutions, reduce the outages and call recurrence that disrupt uptime, allowing your team to achieve maximum output.

Infrastructure Support

24x7x365 IT SUPPORT

  • Remote IT Support
  • Patches, Fixes and Workarounds
  • Liaison with Hardware Supplier or ISP Provider

BACKUP DISASTER RECOVERY

  • File Restoration
  • Active Directory Recovery
  • System Continuity Stress Test

DAILY CHECKS AND MONITORING

  • Server Disk Utilisation
  • Server Memory Usage
  • Network Availability
  • Messaging Availability
  • Application Availability
  • Antivirus Checks
  • Licensing Usage

MONTHLY HEALTHCHECK REPORTS

  • Server Disk Utilisation for the period
  • Server Memory Usage for the period
  • Network Availability for the period
  • Messaging Availability for the period
  • Application Availability for the period
  • SLA Performance across all incidents
  • Major Outage Analysis Report
  • Backup Status
  • Security Analysis – Spam, Malware/Virus

KEY CONTACT

  • A dedicated Engineer
  • A named back up Engineer

We can help move your business forward

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